LOS ANGELES (Reuters) - A Georgia woman has sued Hewlett-Packard Co. (NYSE:HPQ - news), claiming the ink cartridges for their printers are secretly programed to expire on a certain date, in some cases rendering them useless before they are even installed in a printer.
The suit filed in Santa Clara Superior Court in northern California last Thursday seeks to represent anyone in the United States who purchased an HP inkjet printer since Feb. 2001. HP is the world’s No. 1 computer printer maker.
An HP spokesman said the company does not comment on pending litigation.
HP ink cartridges use a chip technology to sense when they are low on ink and advise the user to make a change. But the suit claims those chips also shut down the cartridges at a predetermined date regardless of whether they are empty.
…”The smart chip is dually engineered to prematurely register ink depletion and to render a cartridge unusable through the use of a built-in expiration date that is not revealed to the consumer,” the suit said.
Now, if that’s true, that would be some clever use of leveraging product maintenance revenue! Too bad it would be illegal.
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