Fixing WinSock and TCP/IP Meltdowns

Not long ago I was working with a client on a support issue. This person was having all sorts of interesting problems with their computer. She couldn’t see websites, had various error messages, and other frustrating issues. She had a problem with her winsock due to some spyware that she had. Other clients have had tcpip stacks that were so screwed up that I just had to reinstall it. Here are few possible error messages that you may get, but there are plenty more:

• An error occurred while renewing interface ‘Internet’: An operation was attempted on something that is not a socket.
• An error occurred while renewing interface Local Area Connection: the requested service provider could not be loaded or initialized.
• The page cannot be displayed
• Initialization function INITHELPERDLL in IPMONTR.DLL failed to start with error code 10107

When trying to renew your ip address, you may be greeted by some of the following messages:

• An error occurred while renewing interface local area connection: an operation was attempted on something that is not a socket. Unable to contact driver Error code 2.
• The operation failed since no adapter is in the state permissible for this operation.
• The attempted operation is not supported for the type of object referenced.

Now, you can spin your wheels trying a few things, but I would do these two things to try to jump start it:Click on “Start,” go to “Run,” and type “cmd” in the box and click “ok.” You will see a black box. Type this at the line:

netsh int ip reset reset.txt

If it completed successfully, it will return right back to the command line. Restart you computer and try using the computer again. If you are still having problems, especially with browsing, you will want to try some things with winsock. First things first. Go and download this Registry backup tool. You may need it! Secondly, this can totally hose your firewall. If it does, you may have to reinstall it.
If you have XP Service Pack 2 (you can find this by going to “start,” “control panel,” “system,” and looking on the general tab. It will show you the service pack level there. If you have XP SP2, then you can go back to the black box (above) and type this:

netsh winsock reset

And if you are faint of heart and don’t want to type that, you can always go with the Winsock XP Fix download. Just run through that program and reboot. Check to see if that solved your problems. I’m hoping it did!

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